Channel 4 has issued an apology on their social media platforms after experiencing technical difficulties that affected the streaming availability of Gogglebox and The Last Leg
Image: Channel 4)
Channel 4 has been forced to issue an apology to Gogglebox and The Last Leg fans after technical issues affected the availability of the shows.
The popular Friday night shows are typically available to stream on Channel 4’s on-demand service under the ‘Live TV’ option. However, viewers encountered error messages and were unable to access the latest episodes of Gogglebox and The Last Leg.
The broadcaster took to Twitter to apologize to its viewers and attribute the glitch to a “technical issue”.
The tweet stated: “We’re aware of technical difficulties which means tonight’s News, Gogglebox & The Last Leg won’t be available on our on-demand streaming service. Sorry about that but rest assured we’re working hard to fix it and normal service should resume by tomorrow.”
Channel 4 reassured viewers that the shows could still be watched on live TV.
However, some viewers reported facing issues with other shows as well.
One frustrated viewer tweeted: “The push towards streaming – last night I tried and failed to watch stuff on ITV and 4od (or whatever it’s called). Tonight I’m trying to watch cricket highlights on iPlayer and every 20 secs it’s the ball of doom. Not happy.”
Another viewer wrote: “Anyone else having an issue accessing Channel 4 app and YouTube on Sky Glass? All other apps are working fine. Reset the hub twice and refreshed the apps in the system management screen but not resolved”.
Gogglebox aired a celebrity edition on Friday, featuring stars such as Gregg Wallace, Sam Ryder, and Clare Balding reacting to the week’s biggest shows.
Many celebrities were moved to tears while watching a heartbreaking scene from Netflix’s The Deepest Breath, which tells the story of Alessia Zecchini’s deadly dive in the Blue Hole, resulting in the death of her diving partner, Steve Keegan.
Despite the emotional reactions, some viewers were disappointed that the show revealed the outcome of the documentary, feeling that it spoiled the experience for those who hadn’t seen it yet.
The incident resulted in Channel 4 being widely criticized, with viewers expressing their frustration on social media platforms.